FAQ

Where is ClimaSafe Self Storage located?
ClimaSafe Self Storage is located at
  • 3021 Franklin Avenue, New Orleans, LA 70122.
  • 2727 Gerstner Memorial Drive, Lake Charles, LA 70615
  • 1750 LA-3185, Thibodaux, LA 70301
What are the office hours?
The office is open Monday - Friday from 9:00 am to 6:00 pm and on Saturdays from 9:00 am to 3:00 pm.
When can I move in?
If the unit you need is available, you’re able to move in anytime during business hours.
Am I required to store long-term?
Store short or long-term. We offer flexible month-to-month leases with no obligations, commitments, or unfair contracts.
How do I pay my storage bill?
Pay your storage bill online or sign up for autopay to have your payments automatically deducted from your credit card, checking or savings account.
What documentation do I need to rent a unit?
A government-issued ID such as a driver’s license, state ID, or passport.
What items am I NOT allowed to store?
Liquids, explosives, flammable liquids, perishables, living plants or animals, or toxic materials. Please contact us if you have questions about a specific item.